Consulting Solutions

In today, there are two things that organizations can be certain of—change and uncertainty.
Our mission is to help clients overcome the challenges of an ever-changing landscape, and use it to their advantage. It’s not just about accepting change, it’s about manipulating it.
Our management consulting solutions imbibe a suite of powerful analytic tools and methodologies that can enable your business to make and execute good decisions and maximise value.

HOW CAN WE HELP?

Decision-making is considered first and foremost as a means to maximizing value which osten for businesses means maximising shareholder value. However, value could have different meanings for varying dimensions and realising what value actually means for a business is a big step towards effective decision making

We follow a unified approach and make sure everyone in the organisation is on the same page to better align their intentions, actions and objectives towards the attainment of organisational goals and vision

We use sophisticated analytic tools that enable us to assess and facilitate complex risk/reward valuations.

BUSINESS STRATEGY

Whether you’re looking to rejuvenate a stagnant business, expand into new markets, or create a totally new business model, we are here for you. We can work with your organization to help you create innovative and agile strategies for your multibusiness corporation, for a business unit, or for products, assets, technology and bidding. And once a new strategic solution and direction has been finalised, we help you get stakeholder buy-in and assist in implementation.

OUR PROCESS

We follow a phased approach for all our engagements irrespective of whether we ourselves undertake the system implementation.
1

PLANNING

The first phase usually is the planning stage where we carve out the scope of the project. We look to answer questions such as - what is the purpose of the project, who are the teams/people involved, what processes are in scope, what systems are in place, how material/significant is the project etc. Answers to these questions help us develop a timeline for the project along with important milestones, dates for different phases, and deliverables involved.
2

INITIAL INTERVIEWS

Once we have identified the key people, processes and systems we start by conducting workshops and interviewing key stakeholders. The objective is to develop an understanding of the current as-is processes.
3

CURRENT STATE MAPPING

The next phase is about building a picture of the current state/process. The objective of this exercise is to be able to identify areas with potential for optimisation and automation, identify areas of redundancy, and think of possible solutions for identified problems and gaps.
4

FUTURE STATE PROCESS

This is where we develop a plan for how we want our target state to look like. Once we know our problem areas and have identified adequate solutions to rectify them (whether they’re simple process improvements or implementation of a new technological solution) we then design a ‘future state’ process for how the new process would function once the described solution has been implemented.
5

IMPLEMENTATION

The next phase is when we start working on actually implementing the advised solution. This is often a very detailed process in itself and has been described in further detail here (link this to implementation)

Project Management

CRM

Customer Support

Process Design

Time Reporting

Document Management

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